Warranty

Bioluz LED™ warrantees its products to be free of defects in material and workmanship under normal use.  Most standard models are warranted for 5 years, while our filament LEDs and SEE Series are warranted for 3 years.

Any warranty claims should be emailed to Support@BioluzLED.com

For customers purchasing from Amazon.com or other online channels, be sure the listing says “Sold by Bioluz LED” to ensure you’re getting authentic Bioluz LED products and full warranty.  Call us at 818-888-1150 x 106 with any questions!

Contact us for more information on who is authorized to sell online.

If you're having trouble with flicker, buzz, pop or glow, please verify the bulb you are using is dimmable. Unlike older style light bulbs, dimmability is a feature that is added to LED bulbs.  Also, 3-way fixtures do not work with standard LED, you must use a 3-way specific LED bulb for use in 3-way fixtures or you will experience issues, such as the bulb only working on one setting. This is not the same as a 3-way switch install, which should not be a problem with a tested dimmer.

 
If the bulb you're concerned about is dimmable, take a look at our Dimmer Compatibility list here: https://bioluzled.com/pages/dimmers/
Not all bulbs work with all dimmers. While our bulbs work with most incandescent dimmers, the dimmer models on our list have been specifically tested with the bulbs referenced.
 
If you have any other issues, please contact us for further information on warranty service by emailing support@BioluzLED.com.